HealthlinkNY offers Direct Mail Services that allows providers to communicate via a simple, secure, standards-based email. Providers can send health information directly to known, trusted recipients over the Internet. HealthlinkNY Direct Mail also offers a Provider Directory to help find contact information for the providers and organizations that use the HealthlinkNY Health Information Exchange.
HealthlinkNY Direct Mail offers the user a specialized type of secure e-mail account. Direct Mail is designed to be HIPAA compliant while still allowing quick and easy transmission of patient data between providers. Direct Mail can help reduce fax usage in addition to time spent calling and waiting for patient test results between participating organizations. This benefits both patients and providers by improving the exchange of health information, making it easier, faster, more secure and less expensive. Direct Mail empowers clinicians with HIPAA compliant communication and collaborating options, such as sending and receiving referrals, for improved coordination of care.
HealthlinkNY Direct Mail Features
Simple and easy to use inbox and message composition pane
External notification settings
View, download, print and send C-CDA, PDF, JPEG, and XDM attachments
Direct Mail meets Meaningful Use Stage 2 requirements
Patient results can be sent to a Direct Mail account if you don’t have an EHR
Real-time chat sessions with other health care professionals for instantaneous collaboration
Send and receive referrals electronically
Access to an extensive directory, which allows users to search for referral partners both within and outside of our region
Other features include an address book, message filtering, and inbox customization as well as the ability to import and export your contacts
Query the Provider Directory right from your inbox
Create groups for collaboration and care teams
Delegate Access — a delegate is an individual who is granted access to another account other than their own for a provider or an organization
What is the HealthlinkNY Provider Directory?
The Provider Directory can be thought of like an online “white pages” where individual providers and organizations can be found. With the Provider Directory you can search for the following information about doctors and other healthcare providers:
First and last name
Address (with mapping available)
Email address and HealthlinkNY Direct Mail address
Personal information and languages spoken
Details about organizations such as contact information, locations, associated participants, and associated organizations.
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