myAlerts are available for participating healthcare providers. myAlerts will electronically notify clinicians when patients present at hospital in-patient facilities or emergency departments across our region and throughout New York State. The increased awareness provided by myAlerts during patients’ care transitions improves the quality of care and can ultimately result in fewer hospital readmissions and lower costs. myAlerts are delivered via Direct Mail, the myConnections clinical portal, a connected Electronic Health Record (EHR) system as the event occurs, a next-day report via secure email, or via SMS text messages.
myAlerts make it easier to provide high-quality care
Instantly update providers when their patients are admitted or discharged
When you subscribe a roster of patients to be monitored for alerts, data and notifications are pushed directly into your workflow for seamless integration.
myAlerts are available for the following events:
- In-patient Admit or Discharge
- In-patient Admit or Discharge Cancellation
- Emergency Department Admit or Discharge
- Emergency Department Admit or Discharge Cancellation
- Medication Adherence Alert (currently available for patients who use Kinney Drugs)
An alert can be:
- Sent via Direct Mail
- Displayed directly in your EHR system
- Sent via secure mail in a next-day report
- On-Demand through the myConnections clinical portal
- Sent via SMS text
myAlerts can support a variety of clinical workflows
Primary care physicians can be alerted almost immediately when their patients are hospitalized anywhere in New York State.
Care managers can be notified when a patient is discharged and requires support during the care transition. This ultimately can prevent unnecessary hospital readmissions. Home care agencies can be notified when a patient with a chronic health condition is hospitalized, allowing agencies to schedule staff effectively and to participate in discharge planning. The myAlerts functionality is designed to support clinical workflow.
Subscribed alerts can be customized in a variety of different ways, including consent-based, provider-based, and patient list, along with the capability to filter out hospitals.