HealthlinkNY Responds to False Claims by Hixny, Stating Unnecessary Expansion Causes Confusion and Uncertainty in the Marketplace

Sep 20, 2018




“Their report is completely unfounded and goes against the true purpose behind the Health Information Exchange.”

September 19th, 2018 – In response to yesterday’s press release by Hixny, a New York State Qualified Entity (QE) based in the Adirondacks, Staci Romeo, Executive Director of HealthlinkNY, came out strongly today against Hixny’s planned expansion into HealthlinkNY’s service area in the Hudson Valley, Catskills, and Southern Tier of New York State.

“The truth is that an unnecessary expansion into this service area compromises the effectiveness of the Health Information Exchange [HIE],” said Romeo. “Hixny’s claims against HealthlinkNY’s impact and progress are completely unfounded and sound like a case of sour grapes after being passed over during our search for a strategic partner.” Romeo was referring to the fact that HealthlinkNY already has all 35 hospitals in the Hudson Valley and Catskill region participating and sending data to their HIE, as well as 1,207 sites; Hixny has 21 sites and no hospitals. HealthlinkNY, which recently hit the two million patient consent mark and has 374 participating provider organizations, up from 271 at the end of 2017, has entered into strategic partnership discussions with HealtheConnections, another QE. HealthlinkNY had recently advised Hixny that they did not make the cut.

While Romeo did not offer specifics, she did say that HealthlinkNY entered into discussions with HealtheConnections because “they are in alignment with us with respect to mission, best practices, services, capabilities, and culture. They also will help power a more sophisticated technology platform as well as a complementary program for population health, critical with today’s burgeoning opioid crisis and the need for increased access to mental health services. We want to take this to the next level.” HealthlinkNY covers a region of New York State with a significant population, geographic and cultural density.  HealthlinkNY has been, and continues to, focus on growth in this region.  She said that the future partnership will bring great value to both QEs’ participants.

HealthlinkNY has significant plans underway in the Hudson Valley and Catskill regions to increase its presence and breadth of services offered. All of the hospitals in the region are already successfully contributing data to HealthlinkNY. “We are the only QE in the region with data immediately available for healthcare providers. While others seek to confuse the marketplace for their own professional gain, our focus is pure: to help providers improve the continuum of care,” notes Romeo.

HealthlinkNY presently covers 13 counties in the Hudson Valley, Catskills, and Southern Tier, including some of the most populated areas of New York State. HealthlinkNY also administers two Population Health Improvement Programs (PHIPs) in the Hudson Valley and Southern Tier. HealthlinkNY’s service area population is just shy of 2.9 million residents—14.5% of New York’s population—and boasts nearly 1,800 participating locations.

“HealthlinkNY is booming and is the second largest QE by population in New York State,” Romeo said. “The quality of our data has been ranked second of all New York State QEs, and far exceeds Hixny’s. HealthlinkNY is strong, growing, and has enormous momentum.”

About HealthlinkNY

HealthlinkNY is a Qualified Entity (QE), funded by the New York eHealth Collaborative (NYeC), which operates the Health Information Exchange (HIE) connecting providers and patients in 13 counties in the Hudson Valley, Catskills, and Southern Tier of New York. The HealthlinkNY HIE offers electronic access to patients’ community-wide health records and serves as the region’s access point to the Statewide Health Information Network of New York (SHIN-NY), supporting collaboration between healthcare providers across the state. As the region’s hub of health information and improvement, HealthlinkNY supports healthcare delivery reform (DSRIP) and fosters collaboration among public and private health plans. Through the HealthlinkNY Community Network, the organization also operates population health improvement programs (PHIPs) in the Hudson Valley and the Southern Tier of New York.

The HealthlinkNY HIE allows all of a patient’s participating providers to safely and securely access the patient’s medical records with the patient’s consent throughout New York State. With HealthlinkNY, providers have a clearer picture of their patient’s health history, including primary care visits, hospital records, discharge orders, ER visits, specialist consultations, lab and imaging reports, behavioral health services, long-term care records, and home care visits.

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