About the Web Portal Access Training: 

This training reviews the different types of Web Portal Access roles and the information available to providers through the HealthlinkNY Web Portal, including the HealthlinkNY Community PACS Viewer tool.


  • Types of Web Portal Access
  • Overview of User Agreement Forms
  • Logging in to the Web Portal
  • Searching for a Patient
  • Accessing PHI
  • Customizing Layout Settings
  • Review of Patient Data
  • Results Viewer
  • PACS Viewer
  • Q&A Session

Request a Webinar:

This webinar is currently only available upon request. Please click the link below to request a webinar. 

Click Here Request a Webinar   

Download Web Portal Access Training Materials: 

Click the link below for the options to open or save the webinar training materials. The download includes a compressed folder (.zip) of all pdf materials. Click Save As, select the location you wish to save your materials and click Ok. You will need to right-click the folder and unzip to access the documents.

Click Here to Download Training Materials   

If you experience troubles downloading the materials and prefer them to be sent via email, please send a request to pr@healthlinkny.com.