Results Routing allows providers to stay up-to-date on their patients’ reports and results

Along with alerts, Results Routing is available for participating healthcare providers. Results routing, in real time, will notify providers when they’re named in one of their patient’s reports and results. A provider can be named as the following: ordering, referring, admitting, attending, CC’d, or dictating. This service allows participating providers to remain updated on their patient’s reports and results ultimately leading to higher quality care and greater patient satisfaction.

Providers are instantly sent results when they’re named on patient’s reports and results

Patient reports and results can be delivered from the HIE to a participant. When reports or results name a participating provider are sent to the HIE, the report will then be routed to the provider’s EHR system or to their HealthlinkNY Direct Mail inbox.  

Results Routing is available for events such as:

  • Radiology reports--including a link to the image
  • Care plans
  • Laboratory results
  • Transcribed reports
  • Imaging with accompanying link

Results routing can be sent via:

  • HealthlinkNY Direct Mail
  • Displayed directly in your EHR system


Have more questions? We are happy to help!

 Let’s get started!

Contact the HealthlinkNY Deployment Team at or call 844.840.0050 for details.