Below are HealthlinkNY's current openings. If you would like to apply for any of the positions listed below, please email your resume and cover letter to info@healthlinkny.com. 

Account Specialist

Location: Eastern Office   |   Date Posted: 03/30/2017

Nature and Scope of the Position:

Responsible for assisting Sr. Account Managers in identifying and engaging new participants for the Health Information Exchange (HIE). Responsible for training HIE users and fostering positive long-term relationships with participants.  Collaborates with all departments within HealthlinkNY to support Sr. Account Managers activities.

Main Responsibilities:

  • Assists in the completion of administrative tasks related to Sr. Account Management responsibilities.
  • Assists Sr. Account Managers in ensuring HIE participants complete all training requirements.
  • Responsible for the organizing, scheduling, and tracking of Sr. Account Manager’s activities.
  • Ensures accuracy and completeness of information for all participants in HealthlinkNY’s Salesforce, Smart Sheet and SharePoint databases.
  • Provide on-going customer service and relationship maintenance with HIE participants including evaluating and reporting participant compliance and identifying opportunities for additional services.
  • Coordinates with Supervisor of Training and Development to ensure all training material and documentation are updated and compliant with New York State Department of Health requirements.
  • Performs participant outreach and engagement activities, including participating in and presenting at industry networking events.
  • Other duties as assigned

Education:

  • Associates degree in relevant field or job experience required
  • High School Diploma 

Experience:

  • Must be a self-starter, highly organized, and able to work well with employees at all levels of an organization
  • Must possess strong customer service skills
  • Excellent oral and written communication skills required
  • Proven experience in presenting to all levels of an organization
  • Strong Microsoft Office and Windows-based computer application skills required
  • Background or knowledge of health information technology a plus
  • Experience in or familiarity within a healthcare setting desired
  • Background in sales and communications preferred

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Workflow Specialist

Location: Eastern or Western Location   |   Date Posted: 03/30/2017

Nature and Scope of the Position:

The workflow specialist will be responsible for deploying training needs, implementing curriculum, and delivering courses to educate participants about their access to the HIE. The workflow specialist will work with patients to educate them on the HealthlinkNY HIE and the HealthlinkNY Patient Portal.  The workflow specialist is responsible for delivering required training and education to HealthlinkNY participants.                                    

Main Responsibilities:

  1. Assists and delivers training programs for varying levels of participants and community interest groups.
  2. Develops and deploys procedures for the HealthlinkNY required trainings.
  3. Participates in Community Forums for participant education. Works to evaluate participants’ needs pertaining to training and services offered. Develops and maintains continual education and support materials.
  4. Conducts site visits to organizations to identify workflow gaps, tailor and adapt HIE services, and meet workflow needs.
  5. Continually evaluates participant’s utilization of the HealthlinkNY HIE and training procedures. Monitors and analyzes course effectiveness and continually updates curriculum as needed.
  6. Maintains safe and healthy training environments by following organization standards and legal regulations.
  7. Contributes to team effort by accomplishing related results as needed.

Education:

  • Associate’s Degree in relevant field or job experience is required
  • High School diploma required

Experience:

  • Must be a self-starter, highly organized, and able to work well with employees at all levels of an organization.
    • Must possess excellent oral and written communication skills.
    • Polished presentation and top notch interpersonal skills required.
    • Energy and enthusiasm to motivate and engage others.
    • Integrity and approachability.
    • Strong Microsoft Office and Windows-based computer application skills required.
    • Background or knowledge of information technology required.
    • Background in health information technology or clinical systems a plus

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LIFT Contract Coordinator

Location: Orange County Health Department   |   Date Posted: 02/23/2017

Nature and Scope of the Position:

The LIFT Contract Coordinator is responsible for working with the Orange County Department of Public Health to ensure the successful implementation of community-wide interventions as part of the Orange County LIFT Program (OC LIFT).  Through OC LIFT, funds will be made available to support evidence-based community interventions designed to reduce obesity and prevent diabetes.

Under the general direction of the Director of Community Initiatives, the LIFT Contract Coordinator will provide support to the Orange County Department of Public Health in the solicitation, selection, and monitoring of community-based interventions of OC LIFT. Specifically, the LIFT Contract Coordinator will focus on: promotion of available funds, communication between Orange County Department of Public Health and the HealthlinkNY regarding the selection of funded projects, ensuring deliverables are met on time, and monitoring of program activities related to the delivery of community-based interventions.

Main Responsibilities:

Key functions of the LIFT Contract Coordinator include: 

  • First point of contact with the OC LIFT partners on matters related to the clinical intervention components of the program;
  • Provide oversight of the clinical intervention components of the OC LIFT work plan with staff, partners and subcontractors and ensure that deliverables are met effectively and on a timely basis;
  • In consultation with the Director of Community Initiatives, develop and monitor work plans, and report progress toward stated timelines and goals:
  • Prepare grant reports including program evaluation for submission to the Director of Community Initiatives;
  • Demonstrate flexibility and adjust to shifting priorities, demands and timelines through problem solving capabilities;
  • Maintain subcontractor relationships and contracts related to delivery of clinical interventions;
  • Represent the organization at meetings and conferences as needed;
  • Participation in organizational business and strategic planning as needed:
  • Regular travel throughout Orange County as necessary to support effective implementation and monitoring of clinical interventions as part of OC LIFT.

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LIFT Program Coordinator

Location: Orange County Health Department   |   Date Posted: 02/23/2017

Nature and Scope of the Position:

The LIFT Program Coordinator is responsible for working with project partners to ensure the successful implementation of clinical interventions as part of the Orange County LIFT Program (OC LIFT).  Through OC LIFT, patients at-risk of developing diabetes will be automatically referred to the Diabetes Prevention Program operated by Orange County Department of Public Health with the goal of preventing diabetes.

Under the general direction of the Director of Community Initiatives, the LIFT Program Coordinator will provide support project partners in the development and implementation of strategies associated with the delivery of clinical interventions as part of OC LIFT. Specifically, the LIFT Program Coordinator will focus on: recruitment and onboarding of clinical sites, communication between project sites and the HealthlinkNY technical team around the development and implementation of the alert systems, ensuring deliverables are met on time, and monitoring of program activities related to the delivery of clinical interventions. 

 

Main Responsibilities:

Key functions of the LIFT Program Coordinator include: 

  • First point of contact with the OC LIFT partners on matters related to the clinical intervention components of the program;
  • Provide oversight of the clinical intervention components of the OC LIFT work plan with staff, partners and subcontractors and ensure that deliverables are met effectively and on a timely basis;
  • In consultation with the Director of Community Initiatives, develop and monitor work plans, and report progress toward stated timelines and goals:
  • Prepare grant reports including program evaluation for submission to the Director of Community Initiatives;
  • Demonstrate flexibility and adjust to shifting priorities, demands and timelines through problem solving capabilities;
  • Maintain subcontractor relationships and contracts related to delivery of clinical interventions;
  • Represent the organization at meetings and conferences as needed;
  • Participation in organizational business and strategic planning as needed:
  • Regular travel throughout Orange County as necessary to support effective implementation and monitoring of clinical interventions as part of OC LIFT.

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Business Intelligence Analyst

Location: Eastern or Western Location   |   Date Posted: 06/21/2016

Nature and Scope of the Position:

The BI Analyst will have hands-on technical skill and experience in transforming data into business insight.  Primary area of focus will be data infrastructure management, data collection and validation, and statistical analysis.  The BI Analyst will design, develop, test and support analytic solutions for various stakeholders and staff.  Other duties will include support and maintenance of the Data Warehouse.  This position requires an analytically oriented person who has excellent communications skills and is comfortable working in a dynamic, multi-faceted, fast-paced setting for which planning, management, data analyses and interpretation of results are essential.

Main Responsibilities:

  • Manage the data infrastructure required to support needs of predictive modeling and analytics
  • Exploratory data analysis to identify relationships in high-dimensional data
  • Own metadata definition and management (data dictionaries)
  • Maintain and support Data Warehouse and Business Intelligence solutions
  • Design, develop, test and support analytic solutions
  • Other duties as assigned

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